Bulock, C., Hosburgh, N., Mann, S. (2015). OA in the
Library Collection: The Challenges of Identifying and Maintaining Open Access
Resources, The Serials Librarian 68(1-4).
79-86. DOI: 10.1080/0361526X.2015.1023690
To discover why and how librarians continue to have
difficulty managing Open Access (OA) resources even as they become popular with
the public and are embraced by the library community, the authors conducted a
survey of librarians’ experiences with them and after analysis of the stated
problems and workflows in the survey, created a list of recommendations. This article is a summary of the program
session at which they reported their findings.
80% of the 150 respondents to the survey worked at institutions “supporting
intensive scholarship at the Master’s level or greater” (80), but large and
small institutions were almost equally represented. Several electronic resource management
systems were represented in survey answers, as was a variety of link resolvers
and discovery services, including “none”.
According to the survey respondents, having to use many tools to deal
with OA’s creates a lot of challenges.
The first issue examined with OA resources was the
existence of hybrid OA, that is, resources where some but not all of the
articles are openly accessible. This
method of OA presents so many difficulties with finding and accessing available
articles only 10% of the libraries surveyed offered these resources at
all. A possible solution to the problem
of findability is article-level metadata on accessibility rather than
title-level in order to differentiate between open and closed articles within
the same title. NISO has apparently
issued guidelines for such a metadata standard, but it has been poorly
communicated to the library and publishing communities at large, and thus has
not been implemented.
Respondents also indicated inconsistent metadata was
one of their biggest and most widespread challenges in managing OA, saying
lines of communication “upstream” to publishers for feedback need to be more
open, and stricter metadata standards would make discovery of OA resources
easier. OA content also is subject to
inconsistent branding and semiotics indicating its openness for both discovery
and access. In addition, publishers do
not clearly communicate the use rights attached to OA content. Overall, the authors concluded librarians
most want consistency and clear communication throughout the entire “serials
supply chain” to land in full interoperability with regards to Open Access
content. Consistent metadata is useless
without it also being correct, and both survey respondents and session
attendees complained of inaccurate information about OA resources hindering
their discovery and use of items.
A general lack of clarity in the role of OA resources
in the library also posed a problem to survey respondents. Partially this is due to the difficulty of
fitting OA resources into the general acquisitions and cataloging workflows, as
well as a lack of collection development guidelines relating to OA resources
and guidelines for integrating them into the larger collection. While OA resources are a helpful supplement
to a paid-for collection, they cannot completely replace resources that cost
money, nor have they yet solved the serials pricing crisis. Overall, the return on investment on OA
resources is considered mixed, given the problems they present.
Evaluation
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