Artificial Intelligence (AI) in Libraries

Guerra, Chris

Subaveerapandiyan, A. (2023). Application of Artificial Intelligence (AI) in libraries and its impact on library operations review. Library Philosophy and Practice, 1–19.

Summary: The article provides a comprehensive overview of the role and impact of Artificial Intelligence (AI) in the library sector. It includes an extensive review of literature and research studies that explore various aspects of AI application in libraries. The focus is on how AI technologies are being utilized to enhance library operations, improve user experience, and contribute to the development of smarter library services. The article discusses different AI tools and systems being implemented in libraries, such as intelligent information retrieval, digital curation, and AI-based chatbots for customer service. It also examines the influence of AI on library management and service provision, highlighting advancements like automated metadata handling, and AI's role in facilitating efficient access to library resources.

Evaluation: This article offers numerous insights into the integration of AI in libraries, particularly in the context of collection development. AI's potential to revolutionize collection development is evident through its capabilities in analyzing large datasets, predicting user preferences, and automating cataloging processes. This can lead to more efficient and user-centric collection management, where libraries can leverage AI to curate collections that are more aligned with user needs and trends. However, the article also underscores the need for careful consideration of ethical implications and the challenges posed by AI, such as ensuring data privacy and addressing the digital divide. Ultimately, this discussion about AI's role in enhancing library services, including collection development, is both timely and relevant, as it offers a roadmap for libraries to adapt to technological advancements while being mindful of the potential pitfalls. And as such, this article serves as a crucial resource for library professionals seeking to understand and harness AI's power in collection development and other areas of library science.