Re-examining the role of public libraries

Lara, Veronica

Garmer, Amy K. (2014) Rising to the Challenge: Re-Envisioning Public Libraries. Washington DC: The Aspen Institute. 66p.

The Aspen Institute is an organization that creates a platform by which groups or communities can discuss ideas regarding various programs, promote leadership, and take action for the betterment of society.

The Aspen Institute published its report, Rising to the Challenge, in 2014 in partnership with the Bill and Melinda Gates Foundation.  This report was the result of a study aimed at determining the need for public libraries to re-envision their role in the communities they serve.  It is clear that libraries are a vital information resource.  In many cases, public libraries are communities’ only opportunity to gain access to resources, especially those online.  

The first half of this report focused on the significant changes to the way information is created and gathered.  Overwhelmingly, the shift has been significantly digital.  However, many communities (ie. learning communities) find it difficult to keep up with technology literacy or find access to online tools.  According to the University of Maryland Information Policy and Access Center, “62% of public libraries are the only source of free Internet in the community” (qtd. in Garmer, 2014, p. 16).  With this in mind, what do public libraries need to do to provide resources for their community? Public libraries should be thinking about how their new technologies are helping people connect to and use the digital resources they need.  New technologies such as free video conferencing and audiovisual editing commons are being added to more and more public libraries (p. 25).  These technologies can be used to create a connected, educated, participatory community. 

The report then goes on to discuss strategies by which public libraries can meet the technological needs of its community.  The author lays out 4 guidelines the library should strive for.  First, library services should match the goals of the community.  The library should be built around the patrons’ desires and needs.  Libraries should be reaching out to these communities to assess their needs and act accordingly.  Second, libraries should be endeavoring to diversify content format.  Information searching is rarely done in print anymore.  E-books, online journals, and other digital content should be provided to users.  Broadband access is no longer a luxury; Internet connection is integral to the success of a communities citizens.  From online classes to online job searches, the people need to be connected.  Third, libraries must procure a sustainable source of funding to ensure their longevity.  The study shows that state and federal funding accounts for only about 8% of a library’s funding.  All other funding comes from various sources in the local community.  In that case, libraries should actively be seeking business partnerships to not only maintain the services they currently offer, but to plan for growing and improving resources and services.  Finally, libraries should cultivate leadership by actively collaborating with the community.  The community members should be driving content and services within the library.  To do that, they must have a voice that can demand that their needs be met. 

Thinking of a re-envisioned library like this is inspiring.  The idea that libraries will no longer be “information silos” is one that gives me hope for the future of libraries.  As a library student, I have heard many people express concern about the current landscape of information science.  This is not a “bad time” to be getting into libraries; this is the best time.

An electronic version of the report can be found here.