The Post-Pandemic Future of Library Services

 Fajardo, Mariella

Shumaker, D. (2021). The next normal: The post-pandemic future of library services. Information Today, 38(4), 14-16.

Summary: Shumaker introduces the main idea that changes in librarianship will mirror changes in society; in this case, the coronavirus pandemic. Two main trends with the change included an increased reliance on digital technologies and the increasing vulnerability of disadvantaged communities. He states that librarians experience the impact of these changes through collections, programs, and community needs. The use of digital collections has been increasing and set new records in 2020. Similarly, in higher education, circulating physical collections is considered to be practically "irrelevant." Virtual programs have changed since they can overcome transportation and distance barriers. In recent years, librarians have taken new approaches to engage their communities, specifically through online services. However, a digital divide continues to persist. 

Evaluation: It's apparent that post-COVID planning is a necessity in the change for public libraries. Librarians should continue to advocate for themselves and to address the needs of their communities during the pandemic. Along with the increasing digital divide, innovation and creativity are important for librarians to maintain in order to be successful and be a part of society's recovery during this pandemic.